Add support personnel

1. Clicking “Support Personnel” in the left menu.

2. Click “Add Support Personnel”. You need to provide the following details:

• Support Personnel Username
• Support Personnel Name and Last Name
• Country code
• Support Personnel Phone
• Support Personnel Time zone
• Support Personnel Email
• Support Personnel Password (Set a password to your new support personnel. The password will be changed by the user in the first login)
• Retype new password
• Set up Permission Levels

3. Click “SAVE”. This person is now added. You can add as many as you need.